What exactly is a CSP (Crestron Solutions Provider) and why should I use one? A CSP is an independent, authorized, company that can provide Crestron programming, design, and support services, and has completely sufficient training (including required ongoing training) to provide solutions and services to dealers, specifiers, and end-users. CSP replaces what used to be known as a CAIP – Crestron Authorized Independent Programmer – because Crestron recognizes the significant added services and benefits that we provide beyond programming.
A Crestron Solutions Provider is a skilled technology professional with extensive experience in meeting customer requirements using Crestron-based solutions. CSP’s are top-level service providers, and have a breadth of experience unmatched by the majority of installation companies. In addition CSP’s have both access to community–based resources exclusive to CSP’s, as well as expedited high-level support from Crestron, which allows CSP’s to quickly and efficiently provide solutions for customers more quickly than a dealer who may have a more specialized and localized client base. A CSP allows a dealer to focus on their customer base without being bogged down acquiring often specialized technical knowledge.